Is your company properly organised? The biggest potential to improve efficiency and quality can be found in your company’s macro-structure. hpo organisation design services break through structural barriers and operate major one-off triggers. We support you in harnessing this potential and achieving your strategic aims.
You will receive a strategy-based structure of the value chain, and a relevant business process model with clearly defined interfaces and related organisational structure. Requirement profiles for management can be created based on this organisation design. The process-orientated organisation structure builds on clear roles with clear tasks, skills and responsibilities. The implementation measures are precisely defined in an implementation plan.
Your company will benefit from increased effectiveness and efficiency as well as minimal complexity. Organisation is scalable, and able to flexibly react to market changes. Thanks to the consistency of processes and responsibilities, your organisation can learn and continually develop. You can manage your company in a targeted manner using transparency and defined measurement values.
The prerequisites for strategy-based company design are clear, strategic aims. The process is based on the 5Md method and is adapted to suit your situation.
Key figure: Ca. 1.9 million insured people
Duration: 8 months
Edouard Currat, Head of Department for Safety & Occupational Health, Member of the Executive Board, Suva: With hpo compliance with legal requirements assured, complexity reduced and effectiveness & efficiency enhanced
«One precondition from the revision of health and safety at work regulations and a result of Suva strategy has been the task for the prevention department to establish clear separation of powers between sovereign enforcement of safety & occupational health regulations and additional services in the context of prevention.
hpo not only has supported us in organisational implementation of this task which required initial clarification of roles within the prevention department. We took a step forward and noticeably reduced complexity of the prevention department with a positive effect on manageability. Results of the reorganisation are reflected in process- and organisational structure today. In order to assure effectiveness & efficiency of prevention in the future, development of prevention has been anchored in the organisation.
The support of hpo consultants based on proven methodology has been highly valuable in the concept phase as well as in implementation of the “optimal business process model prevention” – particularly since hpo emphasised the balance between methodological approach and specific requirements of the prevention department. Thanks to experience in implementation as well as good cooperation with hpo consultants, first results already have been realised during the project.»
Kristian Schneider, Director of Hôpital du Jura and Dr. Peter Eichenberger, Director of St. Claraspital on the project: Developing a cooperation between two hospitals with hpo to generate profit for both sides.
«The Hôpital du Jura provides basic healthcare in the canton of Jura. However, it is not possible to offer the full spectrum of medical care in this rural canton, especially highly specialised medicine (HSM). For this reason, the hospital began looking for a specialist partner hospital in the region with extensive skills in abdominal surgery; and we found this partner in the St. Claraspital in Basel.
hpo supported us in the detailed conception of this cooperation. The cooperation model that was developed serves the interested of both hospitals, and is a classic win-win situation: with the St. Claraspital, the Hôpital du Jura can guarantee the optimal care of HSM patients and other complex cases in abdominal surgery, profiting from the effective transfer of knowledge. The St. Claraspital can increase their number of HSM cases and fulfil an important HSM quality attribute in the long run. The solutions were developed together with affected staff from both hospitals. hpo tactfully moderated these workshops in a target-orientated manner and even helped to overcome language barriers. The result was a a joint process model with clear role descriptions and detailed treatment approaches for the most important cases.»
Annual sales: ca. 9,5 bn. CHF
Duration: 2 months
Christian Petit, Head Private Customers, Member of the Executive Board Swisscom AG: With hpo from product- to customer-oriented Swisscom
«We have been looking for somebody we had confidence in his ability to reliably support implementation of our new strategy within the given tight timeframe. The new Swisscom strategy can be described by a single word: proximity.
hpo understood our intent as immediately as challenges of this reorganisation which has been essential as profound. We had a great benefit from methodological support by hpo in all phases of strategy implementation - from definition of cornerstones of the new organisation beyond the business process model of Swisscom (Schweiz) AG to implementation of new principles and structures in the individual business units of the Private Customer department.
The integral approach to providing consulting services to business organisations has been crucial to implementation success. Since all solutions have been developed within the team, they not only find high acceptance and backing within the new organisation. By coaching activities, hpo has made an important contribution to the integration of different cultures within Swisscom as well.
In this way we have managed changes essential for the transformation from product- to customer-oriented organisation. With help of the new organisation, we have provided the basis for our superior objective: to enrich and simplify the life of people within as well as external to Swisscom by boosting proximity.»
Industry: Machinery and Component Construction
Duration: 18 months
«With hpo, three business units were successfully integrated to create one high-performance product segment» (Dr. Oliver Vietze, Chairman, Baumer Group)
«Thanks to hpo, we now have a set path from a product-orientated to a customer-orientated Swisscom» (Member of the Executive Committee, Swisscom AG)
«Thanks to hpo, a business process model with consistent responsibilities, clearly defined interfaces and reduced complexity was developed» (CFO, Swisscard AG)